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Cookies Policy

This Cookies Policy explains how Golden Lady Casino uses cookies and similar technologies when you visit or use our website. It explains what these technologies do, the types of information they may collect, why they are used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of our services.

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About cookies and similar technologies

Cookies are small text files that a website stores on your computer, tablet, mobile phone, or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website operate correctly, remember preferences, improve performance, and provide information about how visitors use its pages.

In this article

We may also use technologies that perform a similar function, including pixels, tags, scripts, software development kits, local storage, device identifiers, and other tracking technologies. In this policy, we refer to cookies and these similar technologies together as cookies unless a different explanation is needed.

Some cookies are placed by Golden Lady Casino. Other cookies may be placed by service providers that help us operate, secure, analyse, or improve the website. These third parties may process information collected through their technologies in accordance with their own privacy policies and instructions from us.

Cookies generally do not directly identify you by name. However, information collected through cookies may be linked with information you provide when creating or using an account. When this happens, the information may be treated as personal information under applicable privacy laws.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security, and reliability of the website. They may help with account access, session management, fraud prevention, load balancing, secure connections, and the delivery of pages or features you request. Without these cookies, parts of the website may not function as intended.

Because these cookies are needed for core services, they may operate when you access the website even if optional cookies are switched off. They are not generally used to build an advertising profile about you.

Functional and preference cookies

Functional cookies remember choices and settings so that the website can provide a more convenient experience. For example, they may remember language, region, display, accessibility, or cookie preference settings. They can also help us provide features that you choose to use.

If you disable these cookies, the website may still be available, but you may need to repeat certain choices during later visits. Some features may also be less personalised or less convenient.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, navigation paths, loading times, errors, general device information, and the source of a visit. We use this information to identify technical issues, measure performance, improve content, and make the website easier to use.

Analytics information is generally reviewed in aggregated or pseudonymous form where practical. It is intended to help us understand overall website activity rather than monitor individual browsing for its own sake.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand which content is relevant to visitors, or show information about Golden Lady Casino on other websites or services. These cookies may be placed by us or by advertising and technology partners acting on our behalf.

You may be able to refuse these cookies through the cookie settings available on our website or through controls provided by your browser, device, or the relevant third-party service. Turning them off does not necessarily remove all advertising; it may mean that advertising is less tailored to your interests.

How we use information collected through cookies

The information collected through cookies may be used for the following purposes:

  • To provide, maintain, and secure the website and account-related functions.
  • To remember your settings, preferences, and consent choices.
  • To help detect suspicious activity, misuse, automated attacks, fraud, and other security risks.
  • To understand website traffic, navigation, content usage, and technical performance.
  • To test improvements and develop new website features.
  • To provide customer support and investigate technical problems.
  • To measure the effectiveness of communications, campaigns, and promotional content.
  • To present information that may be more relevant to your interests, where this is permitted and where you have given any required consent.
  • To comply with applicable legal, regulatory, security, and responsible gambling obligations.
  • To create reports and statistics using information that is aggregated, anonymised, or otherwise designed to reduce direct identification where appropriate.

Cookie information may be combined with other information held by Golden Lady Casino where this is reasonably necessary for one of these purposes. We take steps intended to ensure that information is handled securely and only used for legitimate business, service, legal, or safety purposes.

Cookie data may be processed by carefully selected technology, hosting, security, analytics, support, or marketing providers. These providers may access information only as needed to provide services to us, subject to appropriate contractual or other safeguards. Information may also be disclosed where required or permitted by applicable law.

Cookies and responsible gambling

Cookies are not a substitute for account controls, identity checks, age checks, or responsible gambling tools. We may use security and account-related technologies to help protect our services and support the proper operation of available controls, but you remain responsible for using the responsible gambling settings and information made available through your account.